Advice & contact

A problem with your order or vehicle?

Use our Urban Hopper complaint form to report your concern. You can send supporting photos or documents by email.

Talk to us about models, equipment and your questions. We’re here to help.

Your Urban Hopper team

Talk to us about models, equipment and your questions. We’re here to help.

Open daily, 09:00–18:00
Best time to call: 09:00–14:00

Experience Urban Hopper in Hanau. Ask to view or test drive the model you are interested in.

Josef-Bautz-Straße 26 · 63457 Hanau, Germany

Please confirm model availability and your appointment with us before visiting. Your appointment is only agreed once we confirm it.

Your Urban Hopper team

Ask a question or request a viewing or test drive. We’ll get back to you about your enquiry.

Fields marked * are required. All other information is optional.

Name (optional)

Email *

Phone (optional)

Your enquiry

Vehicle / model (optional)

You can also specify a preferred version or several models.

Preferred appointment (optional)

For example, a date and time. We will confirm availability and your appointment personally.

Your message *

What would you like to know? Feel free to mention your preferred colour, speed version or equipment.

Please do not send sensitive health information. Describing what you need from your vehicle is sufficient.

We use your details to respond to your enquiry. Find out more in our privacy notice.

Submitting this enquiry does not place an order or book an appointment.

You can also reach us directly by phone or email. +49 6181 36983-50 · info@urbanminushopper.de